Join Our Team as a Remote Intake Paralegal
Are you ready to take the helm in guiding our potential clients as they embark on their journey with our firm? As an Intake Paralegal, you’ll delve into the thrilling realm of connecting with individuals in need, shepherding them through their initial inquiries, and laying the groundwork for the exceptional legal assistance they deserve. You’ll serve as the forefront communicator, the empathetic ally, and the meticulous architect, ensuring that each potential client not only feels heard and valued but also empowered by our unwavering commitment to championing their cause. Come join us in redefining the landscape of our clients’ legal experiences and leave a lasting impact on their lives, one meaningful conversation at a time.
Who We Are
At Wanta Thome, our mission is to empower employees to overcome workplace injustices through compassionate legal advocacy, education, and community support. We further our mission by representing employees in cases related to wrongful termination, discrimination, harassment, wage disputes, and other employment issues. Our dedicated team of legal professionals goes above and beyond, fostering strong relationships with our clients and guiding them through every aspect of their cases with precision and care. Join us on a journey where commitment to our clients isn’t just a value – it’s our driving force.
Why Join Us?
Impactful Role: You will be part of a team that changes people’s lives by helping them recover from workplace injustices that have oftentimes devastated their careers and financial stability.
Positive Environment: Be part of a team where positivity thrives, and your contributions are valued. We believe in fostering a collaborative and vibrant work atmosphere.
Professional Growth: Unlock opportunities for personal and professional development as you take on diverse responsibilities and challenges in a fast-paced environment.
Cutting-Edge Firm: Join a forward-thinking firm that values innovation, client satisfaction, and a commitment to excellence.
Location
Remote position
Compensation
$400-$500 USD per week (paid in USD)
Schedule
Full time during regular business hours
Languages Required
Fluent in English and Spanish
Key Responsibilities
The Intake Paralegal is pivotal in optimizing our law firm’s initial client engagement, ensuring a seamless and efficient process from the first point of contact to case acceptance. Working closely with our intake and litigation teams, you will leverage both legal knowledge and advanced technology tools to deliver exceptional client experiences.
Prospective Client Engagement: Employ our standardized intake procedures to screen and prioritize inquiries, ensuring a smooth transition from initial contact to consultation.
Document Management: Facilitate the secure submission and analysis of client documents, utilizing cutting-edge technology to prepare cases for evaluation.
Case Assessment: Play a key role in the preliminary evaluation of potential cases, applying your legal expertise to determine fit and viability.
Client Coordination: Ensure timely follow-ups and coordinate effectively with the litigation team to advance qualified cases.
Process Optimization: Contribute to the continuous improvement of our intake processes, incorporating feedback and analytics to boost efficiency and satisfaction.
Technology Mastery: Utilize AI and CRM tools, such as HubSpot, to streamline operations and enhance client engagement.
Qualifications
- Law degree from an accredited institution.
- Experience in a law firm setting, preferably with direct involvement in client intake processes.
- Proficiency in English and Spanish, capable of engaging effectively with a diverse clientele.
- Strong analytical and organizational skills, with a proven track record of managing complex information.
- Technologically savvy, with experience in CRM tools and document management systems.
- Excellent communication skills, with the ability to convey complex legal concepts in clear, understandable terms.
How our hiring process works
- Apply using the form at the bottom of this page, then send an email to careers@wantathome.com telling us why you’d be a great fit for this role.
- Phone interview
- Hiring manager video interview
- Strengths assessments (Kolbe and PRINT)
- Final interview
- Offer
- Reference and background check